Privacy Policy
Effective Date: January 1, 2026
1. Introduction
Primal Defender ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and email address when you create an account
- Profile information and preferences
- Communications you send to us
- Information you provide when requesting support
Usage Information
We automatically collect information about how you use our Service:
- App usage patterns and feature interactions
- Progress tracking and assessment data
- Device information (model, operating system, unique identifiers)
- Log data (IP address, access times, pages viewed)
Location Information
With your permission, we may collect location information to help you connect with other Primal Defenders in your area and provide location-relevant content.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Track your progress across the 6 levels and 11 domains
- Personalize your experience and provide relevant content
- Facilitate connections with other users in your area
- Send you updates, notifications, and support communications
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve our Service
- Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: With trusted third parties who assist us in operating our Service
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Community features: Limited profile information when you choose to connect with other users
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal purposes.
7. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to certain processing of your information
To exercise these rights or delete your account and data, please visit our Account Deletion page or contact us using the information below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Steven Barrow, P.E.
Primal Defender
Email: privacy@primaldefender.com
Website: https://app.primaldefender.com